Last Updated: [13-01-2024]

Welcome to Mart Flip (martflip.in)! We are committed to delivering your orders promptly and efficiently. Please read our shipping policy carefully to understand our shipping processes, delivery timeframes, and charges.

1. Shipping Locations

We currently ship to all major cities and towns across [Country Name]. We are constantly expanding our delivery areas to serve more customers.

2. Shipping Charges

  • Free Shipping: Available for orders above ₹[Amount].
  • Standard Shipping Fee: ₹[200-300] for orders below ₹[100].
  • Express Shipping: ₹[599] (optional, faster delivery).

3. Order Processing Time

  • Orders are processed within [5-7] business days (excluding weekends and holidays).
  • Once your order is shipped, you will receive a tracking number via email or SMS.

4. Estimated Delivery Time

  • Standard Shipping: [5-7] business days.
  • Express Shipping: [7] business days.
  • Delivery times may vary depending on your location, product availability, and unforeseen delays.

5. Order Tracking

  • After shipment, you will receive a tracking link to monitor your package in real-time.
  • If you face any issues, contact our support team at [contact@martflip.in].

6. Undeliverable Packages

If a package is returned due to an incorrect address, failed delivery attempts, or refusal to accept the package:

  • A reshipping fee may apply.
  • We will attempt to contact you for further instructions.

7. Damaged or Lost Shipments

  • If your order arrives damaged or is lost in transit, please contact us within [3-4] days of receiving the package.
  • Provide clear images of the damaged product and packaging for a quick resolution.

8. International Shipping (If Applicable)

  • We currently do/do not offer international shipping.
  • Customs duties and taxes (if applicable) must be paid by the customer.

9. Contact Us

For any shipping-related queries, please contact:
📧 Email: [contact@martflip.in]
📞 Phone: [+91 98550 85241]

Thank you for shopping with Mart Flip (martflip.in)! We strive to provide a seamless shopping experience. 🚀